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Terms of Service & Privacy Policy

The terms are the conditions on which service is being delivered, while the privacy policy explains to users what will and will not be done with their information.

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How Does Terms Of Service And Privacy Policy Work For You?

Every online business must showcase their terms and conditions and the privacy policy prominently on their online site.

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What is a Privacy Policy?

Privacy Policy is generally the legal record or report that manages the data collected by a website or an app from the users. The website owners should specify what data they will be collecting from the users and how such data is used and applied. The personal data provided on the website or mobile application can be at times misused unless otherwise it is regulated and directed. So every website or application must have measures to protect such data and that's what privacy policies explain.

Privacy policy usually consists of the following elements:

What will be there in the website?

The policy will simply mention the information required by the website such as name, email id, contact number, etc, according to the preference of the service/product.

What Did They do with the information collected?

Each policy will have different reasons for collecting the information from the user. Some of the reasons would be for internal recordkeeping, delivering the goods, etc.

Security

Followed by it, there are certain security measures taken to avoid and prevent unauthorized usage or access to the information given by the users. This is a precaution that the other people apart from the legal administrators should access the content.

Link to other websites

Sometimes, the website contains the link to other websites. Usually, when you visit the website, there will be other links that take you to other websites. In that note, the privacy policy will explicitly mention in its policies that when you visit a website and click any other links in that website that takes you to the other sites, and in that case if you provide any information of your sin that other site, then the website is not responsible for the information which you provided in other sites.

Cancellation Policy

Sometimes, when you visit some service or product based websites and you place an order online. Suddenly for some reason, you wish to cancel the order. Some websites and apps give you the provision to cancel the order within a limited time. Some websites don't provide you with the option to cancel the placed orders. And in some cases, the website will not allow you to cancel the order placed only on seasonal times like Diwali sale, end of season sale, Christmas time, New year season, etc. Cancellation policy outlines all such terms and conditions about the cancellation of an order (service/product) placed.

Refund Policy

The terms and conditions which refer to the processing of the refund of the customers are called the refund policy.

Normally, a refund is being used and is expected in the following two cases :

  • After receiving the product, the return of the product takes place due to the disliking of the product or damaged product or produced the wrong product or any other reason.
  • Cancellation of the order placed on the website/application, for which the payment is already made online.
  • Refund policy will consist of all the necessary details on how the refund will take place, the process, procedure of it, etc. in a detailed manner.

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    What are Terms of Service?

    The rules and regulations that are attached to a piece of software by the service provider are called the Terms of Service (ToS). It is a legal agreement between the provider of the service and the user who wishes to use it. You can also apply to Web-based services and products. When a piece of software or Web-service of the provider appends regulations to these software or service items, those ordinances are known as the terms of service. Whenever you click service or software, firstly, you will have to agree to the regulations mentioned in the Terms of Service, since ToS is a common agreement that every service will have in this digital growing world.

    ToS and End-user licensing agreements (EULA) are very similar. The difference between the two is in the products to which they are attached. EULA is used in software products, such as video games, whereas ToS is applied to people utilizing a service. Terms of service can be used with virtually every type of software, such as programs dedicated to graphic design and word processors.

    A ToS agreement can cover a wide range of elements such as:

  • Accountability provisions
  • Privacy policies
  • Opt-out provisions
  • Liability provisions
  • To draft the best terms of services, you can refer to a professional or a CA or can obtain legal advice too. A term of service agreement can outline a process where the users will help resolve their grievances. Generally, a ToS agreement defines the prohibited user actions i.e. the actions that a user shouldn't be doing. For example, users shouldn't post offensive content. In that regard, a ToS agreement for a specific service would have this mentioned in their terms i.e. offensive content will be prohibited and actions might be taken against. The regulations and conditions depend on each service and website. Not all websites have the same Terms of Service. Typically, a ToS agreement acts as a contract between a service provider and the people or the users who are using the service.

    Importance of Terms of Service & Privacy Policy

    Every online business needs to specify a detailed description of their terms and conditions and the privacy policy eminently featured on their online site. A lot of users tend to overlook the pages that host the T&C not knowing their importance. Each website should own its terms of services and privacy policy mentioned in a detailed way. The website authority/owner has the power to change the regulations of the site.

    The terms of service contract details specifically the circumstances on which the service is rendered, whereas the privacy policy for website specifies to the clients how their information will be handled by the company. Usually, the commitment between a service provider and a client is called a service level agreement. The service provider and the service user agree with a few aspects of the services such as the quality, responsibilities, availability, preferences on the service level agreement.

    Benefits

    Terms Of Service

    All service producers should let their clients know about the conditions below which the services are rendered. To keep things transparent, these conditions are informed through a set of terms-of-service, which lays the boundaries and the legal liaison between both parties. Frequently used by online service providers, the contract is legally confining and can be changed without giving prior announcements. Therefore, every online website must have terms & conditions mentioned on their website.

    Privacy Policy

    A contract that details and specifies the length to which a person can use your information, acknowledge and manage the same is a Privacy Policy. It verifies the privacy policy for a website, firm or company on accumulating and exposing information about a client or guest. The guidelines should detail what information is received, kept classified or shared with or sold to other firms, researchers or sellers. In an e-commerce business, it is compulsory to have a privacy policy for websites on their company’s/firm’s websites.

    Terms of Service Process

    3 Business Days

    Upon contact, your request to write terms of service will be received and our representative will be in touch with you to take your request forward. If we need more information from your end, we will call you as and when required. After we receive all your details, our in-house lawyers and legal experts, will create your terms of service and send it across for your view within 2- 4 business days.

    2 Business Days

    Your original price includes two rounds of iterations. Therefore, if you need any changes done to the terms of service, our lawyers will do the needful and send it across to you for your view once again.

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