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Service Level Agreement

A formal document between a service provider and the user that provides a measurable framework for the provision of that service.

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How does service level agreement work for you?

A SLA agreement explains the problems that may appear during the course of the agreement, what the prompt
feedback should be and how the problem can be neutralised if the feedback is not adequate.

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Step 1

Lawyers draft your Document

The first draft will be shared with you in four days

Step 2

Revisions are free!

Two rounds of iterations at no extra cost

Step 3

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