How Artificial Intelligence is Disrupting Legal Services ?

Last Updated at: Nov 04, 2019
How Artificial Intelligence is Disrupting Legal Services



“AI is going to change the world”!! Captions such as these in an article or a newspaper doesn’t seem unusual these days. But are those captions a myth or will they become a reality and if not everywhere, at least in the field of law? In this blog, we will analyse the pros and cons of AI and its influence and inclusion in the legal world.

Can There Be Robot Lawyers?

As interesting as this sounds, we cannot forget that lawyers and attorneys form an integral part in the society. Therefore, it is undisputed that a lawyer’s work can only be performed by a human. However the lingering question is “Can artificial intelligence prove it wrong.”?

The world’s first robot, Chatbot, was created to help people fight against parking tickets in the UK. Now however, they have been enhanced to help people file cases in the small causes court. They have also been assigned in helping people file legal forms in the US and UK courts as well. Owing to their efficiency, these robots have become the pioneer for creating “Artificially Intelligent Robots” in the field of Law.

Another great example for AI is COIN. The acronym stands for Contract Intelligence which helps in the analysis of contracts and documents within seconds, more efficient than human attorneys, who on the contrary spend days analyzing one single contract. Thus, these robots save hefty amount of time in comparison to the conventional lawyers.

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If AI is so useful then why do they pose a threat to the legal community? – Disruption In The Legal Ecosystem:

Like every other system in the society, legal system also works in a particular way. Each person in the legal system works in the way of a chain and any alteration in that chain will affect the whole legal system. AI’s integration in the legal world too, will disrupt this flow. Let us imagine for instance, when an accounting firm  purchased by a robot conducts legal works and because of which it calls itself a firm? An event like that will tarnish the nobility of the legal profession as well as the person engaged in that field. Bringing in AI into the field of law will make law a property rather than a knowledge. This will not only affect the legal system in one nation but thanks to globalization, its ripples will reach all the nations of the world. Thus, introducing AI in the field of law, will disrupt the social and economic aspect of the legal system all over the world.

Change In The Legal Functioning:

There are certain protocols and procedures followed in conducting a trial of a case. If AI was introduced for the judgement of a trial, then what will be the work of a judicial officer or a person deciding a case? Then how can justice be served beyond all reasonable doubts? If  robots are gonna decide a case, they will be programmed with pre-decided cases. However, what will be the standard of decision when the change has to be taken without any former reference? Therefore AI, cannot be used to bring forth justice.

Final Thoughts:

The biggest challenge in bringing AI into the field of law is the disruption of the trust factor. The trust that a client has on his/her lawyer is immeasurable. There are  cases where clients entrust their lives in the hands of a lawyer. Therefore, it is not practical to expect people to have the same faith on a mere robot. So we must agree that an AI can be of great help to a lawyer but if it means replacing a lawyer, then that is likely to kill the nobility of the profession and pose multiple risks, as human interaction cannot be replaced by even the world’s best robot.


Avani Mishra is a graduate in law from the National Law Institute University, Bhopal. She qualified the Company Secretary course with an All India Rank 1 and is a recipient of the President’s Gold Medal for her academic distinctions. She also holds a B.Com degree with a specialization in Corporate Affairs and Administration.