Digital Life Certificate – Jeevan Pramaan Online

Last Updated at: Feb 03, 2021
Digital Life Certificate
In November, 2020, the Central Government on Thursday launched the doorstep service for submission of Digital Life Certificate through postman. The Centre has asked the India Post Payments Bank (IPPB) and utilise its network of Postmen and Gramin Dak Sevaks in providing this facility .As per updates from the Centre, the service is chargeable and is be available to all Central Government Pensioners across the country.


A major requisite for pensioners is to routinely provide a life certificate. This certificate acts as proof of the living status of the pensioner. It is only on the basis of the certificate that the pension is credited to the account. Earlier an individual drawing pension had to be present personally before the disbursing agency or have a life certificate issued by a requisite authority. This created inconvenience and several hurdles for senior citizens. This post covers the procedure for obtaining a Digital Life Certificate using the Jeevan Pramaan website for pensioners. 

What is the Digital Life Certificate for Pensioners?

In India, more than one crore families depend on a pension. This pension is mostly disbursed by government bodies such as the central government, state government and union territory governments. In addition to these, there are public sector enterprises and various other government agencies that are required to provide a pension. 

With the world moving towards increased digitisation, there was a need to provide this essential service to senior citizens via online medium. The government of India has created a new portal called “Jeevan Pramaan” for the purpose of digitally providing a life certificate to a pensioner. 

It is a biometric-enabled Aadhaar-based Digital Life Certificate for pensioners. Jeevan Pramaan is for individual pensioner using his/her Aadhaar number and Biometrics. The process will start and creates a unique “Pramaan ID” for each pensioner. Thus, unlike being present before a pension disbursing officer, there is no need for physical presence. This certificate will be available digitally to banks, post offices or any other disbursing agency automatically. 

Need for digitising life certificate for pensioners

  • Unnecessary inconvenience to old aged pensioners in accessing a bank or certifying agency 
  • Infirm and ill pensioners found it challenging to meet the “personally present” criteria 
  • Moving to a different location also added logistical challenges to accessing this crucial document 
  • The lockdown restrictions due to the Covid -19 pandemic made it extremely hard for old aged pension receivers to submit a life certificate 

Obtain Your DSC

How to generate a Digital Life Certificate online?

There are three ways of generating a digital life certificate for the purpose of pension. 

Method 1 – Using a Windows laptop

Step 1 – Download the Jeevan Pramaan application from the link – You would have to enter your email address and the correct captcha code before downloading it. 

Step 2 – Once you download, you would guide to an authentication portal. Enter your Mobile number and Aadhar details, and generate the OTP 

Step 3 – On entering the OTP, you would have to authenticate your personal information. This can be by either scanning your fingerprint (if the laptop or mobile has a fingerprint scanner available) or use the Iris (Eye) scan using the camera. 

Step 4 – Once this process concludes, the pensioner would have to enter details such as Name, PPO Number, Type of Pension, Sanctioning Authority, Disbursing Agency, Account number, email and tick mark the NOC checkbox. 

Step 5 – Once the certificate is generated, it will generate a Pramaan ID sent in the form of SMS and email. This would also be available electronically to the sanctioning authorities and disbursing agencies. 

Method 2 – Using an Android device (4.0 or higher)

Download the Android client software from the link – and follow the same steps as enlisted in the procedure above. 

Documents and details required

  • Aadhaar Number and Mobile Number – which must be the same as that registered with the Pension Disbursing Agency
  • Pension Related Information like PPO Number, Pension Account number, Bank details, Name of Pension Sanctioning Authority, Pension Disbursing Authority 
  • An android phone or windows laptop having a fingerprint scanning feature or iris scan using a camera 

Method 3 – Using services of a “Citizen Service Centre”

You can go to the nearest CSC by clicking on ‘Locate a Centre’ on portal or alternately you can send SMS to 7738299899. The SMS body must start with keyword “JPL” and after space writes your pin-code. e.g. JPL 110003 and send it to 7738299899. This centre would assist a senior citizen in validating biometrics with the Aadhar based authentication system. Once successfully done, a Pramaan ID would be generated. 

Frequently Asked Questions 

  1. Do I have to physically go and submit the digital certificate to the bank?

No, there is no need for a pensioner who has created a digital life certificate to visit the bank or post office. The Digital Life Certificate will automatically available electronically. 

  1. How can I access the digital life certificate later?

Till it’s validity, the pensioner can access a PDF copy of it by generating digital certificate from the Jeevan Pramaan website using the Pramaan ID or Aadhar number. 

  1. Is Aadhar mandatory for obtaining the digital life certificate?

Yes, the system validates details of the pensioner from those in the Aadhar database. Hence, the Aadhar card is a mandatory document for this purpose. 


Avani Mishra is a graduate in law from the National Law Institute University, Bhopal. She qualified the Company Secretary course with an All India Rank 1 and is a recipient of the President’s Gold Medal for her academic distinctions. She also holds a B.Com degree with a specialization in Corporate Affairs and Administration.