PPB provides a cutting-edge, simple, secure, and simple-to-use Mobile banking service via a mobile app that allows you to access your IPPB account and conduct transactions from the comfort of your mobile phone.
To assist post office clients, the Indian Postal Department has recently launched a new India Post Mobile Banking Application. This programme allows PO account holders to send funds online, including transfers into PPF accounts and other post office schemes. Customers must have a post office savings account in a Core Banking Solution (CBS)-enabled post office in order to use the Department of Post’s new app. In this article, we will go through the features, benefits, and application process of the India Post Mobile Banking App in depth.
The central government just launched the India Post mobile banking app. It was created to keep Indian postal officials up to date with evolving technologies. As we all know, technology advances at a rapid pace in today’s world, and as a result, individuals in our country are increasingly hesitant to utilise post office services. So, in order to encourage more individuals to use India’s postal authority, this technology has been introduced. You can perform basic post office functions while sitting at home using this mobile banking app, eliminating the need to physically visit post offices. India Post Mobile Banking Application is a mobile banking application. The app offers various services like money transfer, balance inquiry, bill payment, and other banking services.
Eligibility Criteria For India Post Mobile Banking Application
Customers must meet the following requirements in order to use the mobile banking service:
- Customers must have PO savings account at the CBS post office.
- For the Internet banking Process, consumers must have a valid login id and transaction credentials.
- If net banking is not activated, mobile should be activated once the SOL has enabled the net banking option at the CIF (customer ID) level (service outlet).
- If net banking is not enabled, the mobile will be accessible once the service outlet authorizes net banking at the CIF (customer ID) level (SOL).
- Customers with either a single or joint ‘B’ account are eligible.
- Customers who have a single or combined ‘B’ account are eligible.
- Joint ‘A’ account holders, minors, illiterates, and branch office accounts will not be eligible for mobile banking.
Pre- Requisites
The savings account holder must meet the following requirements in order to use the mobile banking service:
- A valid email address, PAN card, and registered mobile number are required of the customer.
- Print the CIF or customer ID on the bank passbook’s first page. The passbook information must be updated with the right information, including name, date of birth, father’s name, gender, identification, and address verification.
Features and Benefits of India Post Mobile Banking App
The following is a list of India Post Mobile Banking App features and benefits.
- The mobile banking app allows you to view a tiny statement for your savings and PPF accounts.
- Users can view the balance of their savings account, recurring deposit (RD), public provident fund (PPF), and other accounts, as well as the information of their transactions.
- This mobile banking software allows users to take a photo of their bill and the app will instantly upload all of the relevant billing details, allowing them to set up a one-time or recurring payment.
- Users can send funds to the PO savings accounts of other users. Users can also move money from their savings accounts to their linked PPF accounts.
- This app also allows you to request services such as opening an RD account and stopping payments.
- Users can browse a list of their most often performed actions and, as a result, change the dashboard, menu, or interface to meet their needs.
The Application Process of the India Post Mobile Banking App
The India Post Mobile Banking App makes it easier and easier to manage all of your accounts while maintaining a secure and safe banking process. All eligible users, as defined above, can sign up for India Post Mobile Banking at any CBS head or sub-post office, but not at a branch office. The savings account holder must return the completed application form (Post office savings bank (POSB) ATM card/Mobile/Internet/SMS banking service request form) to the post office.
The mentioned account holder’s KYC must be completed. If the KYC process is not complete, the user must go through it again when completing their requested application form. The application form can only be submitted at the CBS post office in which the savings bank account is kept. After submitting the form at the branch, the user’s mobile banking feature will be activated within 24 hours.
Account Activation Process
Step 1: Once the mobile banking facility has been enabled, the user can download the mobile banking app from the Google Play Store.
Step 2: Download and install the Mobile Banking app, then click the “Activate Mobile Banking” button.
Step 3: The user must enter all of the security information that they have registered with the Postal Service.
Step 4: An OTP will now be sent to the user’s registered mobile number.
Step 5: Once the OTP has been authenticated, create a four-digit MPIN for future logins.
Step 6: To access the App, enter your Username and MPIN.
Step 7: The user can now check their savings account, PPF, recurring deposit, and other account balances, as well as transfer funds to other PO savings accounts, using this mobile app.
Step 8: The user can make a service request to open Postal Service RD accounts.
Security Precautions
There are some measures you should take before downloading the application: –
- A Rooted Device cannot launch the application.
- The Postal Service will never ask you for the following information:
MPIN Transaction Password User ID OTP (One Time Password)
- It is recommended that all PO bank account holders be aware of such fraudulent operations.
- If the post office account holder has any problems or questions, please call our customer service line at 18004252440.
Can Funds Be Transferred and Deposits Be Made?
Funds can be transferred using the following methods:
- Transfer funds from your POSB account to your own or third-party POSB accounts by selecting Fund transfer > Self money transfer/Payee fund transfer.
- Transfer funds from your POSB account to other bank accounts via NEFT or RTGS by selecting Fund transfer > Outside Bank fund transfer.
Aside from the aforementioned amenities, the following are also available:
- PPF Contribution and Loan Repayment
- RD deposit, RD half-withdrawal repayment
NEFT transactions are free, but RTGS transactions are charged as follows.
- For transanctions upto ₹5 lakhs- ₹24.50+ GST
- For transactions above ₹5 lakhs- ₹49.50+GST
Facilities in a Nutshell
Our mobile banking services are hosted on a modern, secure, and user-friendly infrastructure.
Mobile Banking currently offers the following services:
- Inquiry about account balance
- Request a copy of your account statement.
- Money transfer within the bank
- Money should be transferred to other bank accounts.
- Pay your water, power, and utility bills.
- Prepaid and DTH (direct-to-home) service recharge
- Contribution to qualified Post Office Savings Schemes
- BHIM UPI allows you to send and receive money.
- Sweep-in and Sweep-out facsimiles are used to manage your cash with the linked POSA (Post Office Savings Account).
Conclusion
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Here are the answers to the FAQs about Post Office mobile banking:
1. Is mobile banking available for Post Office customers?
Yes, mobile banking is available for Post Office customers.
2. How can I activate mobile banking in Post Office?
To activate mobile banking in the Post Office, you need to visit your home branch, fill the pre-printed application form, and submit it with the required documents. Your DOP internet banking service will be ready for activation after the registration of the request by the Post Office.
3. Is it possible to activate Post Office mobile banking without visiting a branch?
It is not advisable to activate Post Office mobile banking without visiting a branch. However, you can download the India Post Mobile Banking app from the Google Play store and follow the instructions to activate mobile banking.
4. What documents do I need to activate mobile banking at the Post Office branch?
To activate mobile banking at the Post Office branch, you need to fill the pre-printed application form and submit it with the required documents. The required documents may vary depending on the Post Office branch.
5. Can I activate mobile banking for a joint account at the Post Office?
Yes, you can activate mobile banking for a joint account at the Post Office. Contact your Post Office branch for assistance.
6. How long does it take to activate mobile banking after visiting the Post Office branch?
It takes around 48-72 hours to activate mobile banking after visiting the Post Office branch. However, your DOP internet banking service will be ready for activation from the next working day of registration of the request by the Post Office.
7. What services are available through Post Office mobile banking?
The services available through Post Office mobile banking may vary depending on the Post Office branch. However, some of the common services include account balance enquiry, transfer of funds within the bank, transfer of funds to other bank accounts, payment of water, electricity, and utility bills and recharge of prepaid and DTH services.
8. How can I check my Post Bank balance through mobile banking?
You can check your Post Bank balance through mobile banking by logging into the mobile banking app or by sending a text message to a specific number provided by the Post Office.
9. Is there a mobile banking app provided by the Post Office?
Yes, there is a mobile banking app provided by the Post Office called the India Post Mobile Banking app. You can download the app from the Google Play store.
10. What should I do if I encounter issues with my Post Office mobile banking account?
If you encounter issues with your Post Office mobile banking account, you can contact your Post Office branch or the customer support helpline provided by the Post Office.
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