Confused about how PR can change your franchise business? This article will be the ideal guideline to help you understand the utilisation of PR in the Franchise Business.
In this era of evolving cultural and social norms, access to real estate, capital, and labor has increased the opportunities for franchise businesses. With new concepts of franchise business being established every day, for any franchise to succeed, it is necessary to understand the market demand and the target audience’s behavior. The most cost-effective way to understand the pulse of your audience is through public relations. Whether you are a mom-and-pop shop owner or an established brand with over 100 units, public relations will give you the competitive edge. PR for Business – Your success as a franchisee or franchisor will depend on the Public Relations Help to Promote a Business
Why People Are Interested in Franchise?
A record number of people have been leaving their respective jobs leading to the ‘Great Resignation. Franchise businesses are utilizing this opportunity to offer such people entrepreneurship, business ownership, and autonomy which many of them are now seeking.
The Business Franchise Agreement is the most appealing opportunity for those seeking a fulfilling career and wanting to work on their terms.
While franchisees cherish the opportunity to be their own boss, franchisors also derive the benefit of expanding their business. They can oversee the franchise without having to be bothered with the day-to-day operations, and with the right moves can establish themselves as a brand.
How Do Public Relations Help to Promote a Business?
Public relations enable a franchise business with third-party endorsement. Any consumer is more likely to go to a particular restaurant, buy a specific product, or shop at a store if they get a positive review from a credible source.
A marketing budget cannot buy you credibility. However, if you consistently reach out to media houses that influence your target consumer, it can lead to the publishing of more positive reviews that can establish credibility. You will need to develop a public relations program to identify the outlets, develop a stable relationship with them and ensure frequent contact for regular press coverage.
PR enhances a franchise‘s impression among people, and its authority.
Developing shareable quality content can also elevate a franchise business. Today’s digital age requires problem-solving quality content that is timely and relevant enough to help your consumers and meet their needs.
To raise awareness and educate these audiences, franchises should be ready with informative materials to kick off the lead generation journey. This is only possible through PR initiatives. Publishing quality content is the most effective way to improve site traffic and SEO rankings. Make Your Franchise Business Draft Online to Run the Process Smoothly.
PR firms also promote a franchise business in the online and offline news with bylined articles. Targeted email marketing, user-generated content for increased audience engagement, and optimised landing pages to gather leads and partnerships with authentic and ideal influencers .
PR teams can also help strategize corporate social responsibility that can, in turn, generate positive sentiment about a business entity leading to the increased interest in franchisees. Public relations in any franchise marketing strategy positively affect franchisors and franchisees.
For the Franchisor, PR firms can:
- Drive brand awareness
- Sell a brand to investors and quality franchisees in profitable markets
- Manage reputation in a crisis, such as a bad user experience or customer review which can become viral on social media
- Establish executive members as leaders in the industry, which attracts more desired franchisees, and
- Help to earn reputed industry awards to develop the brand’s credibility.
For a Franchisee, PR firms can:
- Increase local awareness of the franchise’s existence to drive sales
- Build and market ongoing messages to create unusually congested store traffic, and
- Create an opportunity for advancement for owners within a geographic region.
Get to know about the details of must-read topic: A Guide On Format of Franchise Agreement
PR for Business: How to Have Good Public Relation Results?
Some important elements should be included in the PR program to maximise the benefits for both the franchisee and the franchisor.
For the Franchisor, they are:
- Ongoing media outreach must be conducted at business, trade, and entrepreneurial outlets for maximum media coverage to gain investors
- Members of brand leadership need to undergo media training that will teach them things like on-screen interview mockups and body language to be able to communicate effectively
- After media training, corporate officers can be involved in speaking engagements at industry events
- A PR campaign ensures the annual submission of respective franchise brands for various viable industry and category awards.
The elements to be included for a Franchisee are:
- Media outreach for the grand opening of a franchise outlet is a smart strategy to maximise community awareness
- During the grand opening, the franchisees have to be prepared to attend and speak with the media, whose attendance will be ensured by the PR team
- Even after the opening, the PR teams should continue supporting the business to grow by publicising each location’s promotions and participation in events.
PR for Business: Why Public Relation Is Important?
The right PR strategy is very important to gain a consistent and uninterrupted flow of leads. Public relations takes care of the communication effort, ensuring that the content is consistent, as alignment of the message that reaches the end audience is important.
PR implements the best practices in different locations, states, or regions. Their strategy can help implement the best methods to overcome challenges and communication roadblocks. It is also great to introduce a new brand, service, or concept in a market through proper education and awareness.
Franchisees can differ in terms of experience, communication styles, and management. PR addresses this issue, provides unity in diversity, and serves as a communication arm for external and internal audiences, thereby helping franchisees and the franchisor develop a great relationship.
Benefits and Risks of Public Relations
Public relations (PR) is the practice of using media channels to promote an organization and cultivate positive public perception. PR is also the process of managing an organization’s brand and communications, especially in times of crisis.
Benefits of Public Relations
Here are some benefits of public relations:
- Increased Brand Awareness: PR can help increase brand awareness by getting your brand in front of a wider audience. This can be done through media coverage, influencer partnerships, and other PR tactics.
- Improved Reputation: PR can help improve your organization’s reputation by managing how your brand is perceived by the public. This can be done through crisis management, reputation management, and other PR tactics.
- Cost-Effective: PR can be a cost-effective way to promote your brand. Unlike advertising, which can be expensive, PR relies on earned media coverage and other tactics.
- Increased Credibility: PR can help increase your organization’s credibility by garnering positive media coverage and endorsements from influencers and other trusted sources.
Risks of Public Relations
Here are some risks of public relations:
- Negative Publicity: PR can also lead to negative publicity if not managed properly. Negative media coverage, social media backlash, and other negative PR can harm your organization’s reputation.
- Lack of Control: Unlike advertising, which gives you complete control over your message, PR relies on earned media coverage and other non-paid tactics. This means that you have less control over how your brand is perceived by the public.
- Time-Consuming: PR can be a time-consuming process that requires a lot of effort and resources. It can take time to build relationships with journalists, influencers, and other key stakeholders.
Examples of Public Relations Strategies
Here are some examples of public relations strategies:
- Media Relations: Media relations involves building relationships with journalists and other media professionals to get your brand in front of a wider audience. This can be done through press releases, media pitches, and other tactics.
- Influencer Partnerships: Influencer partnerships involve partnering with social media influencers to promote your brand. This can be done through sponsored posts, product reviews, and other tactics.
- Crisis Management: Crisis management involves managing your organization’s reputation during times of crisis. This can be done through timely and transparent communication, social media monitoring, and other tactics.
Why is Public Relations Important?
Public relations is important for several reasons:
- Brand Awareness: PR can help increase brand awareness by getting your brand in front of a wider audience.
- Reputation Management: PR can help sculpt your organization’s reputation by managing how your brand is being perceived by the public.
- Credibility: By obtaining media coverage and endorsements from influencers and other credible sources, public relations can help your organisation gain credibility.
- Cost-Effective: PR can be a cost-effective way to promote your brand.
Conclusion
Seeking expert help when embarking on the franchise business journey is good for both the franchisee and the franchisor. Investing in a good PR strategy is important for the Franchisor to achieve its objective of brand expansion. If you have any queries reach out to Vakilsearch. For the franchisee, it is important to get good Public Relations Help to Promote a Business to succeed in their entrepreneurial venture. Hiring a good PR firm can help both the franchisor and franchisee achieve their aims and objectives.
Helpful Links
- How to Start Subway Franchise In India: Cost, Profit, and ROI
- Why We Need Management in Franchise?
- What are Blog Exemptions?
FAQs
Why is public relations important for a business?
Public relations is important for a business because it helps increase brand awareness, manage reputation. It is a cost-effective way to promote your brand.
How do you use public relations for business?
Public relations is deployed through media relations, influencer partnerships, crisis management, and other tactics.
What is a public relations PR in a business?
Public relations (PR) in a business is the practice of using media channels to promote an organization and cultivate a positive public perception. It is also the process of managing an organization's brand and communications, especially in times of crisis.
What are the tools of PR?
The tools of PR include media relations, influencer partnerships, crisis management, and other tactics.
What are the types of PR?
The different types of PR include media relations, influencer partnerships, crisis management, and other tactics.
How can PR help small businesses?
PR can help small businesses increase brand awareness, manage reputation, increase credibility, and is a cost-effective way to promote their brand.
What is a business example of public relations?
A business example of public relations management is getting a positive review from an influencer.