If you have any consumer grievance, you can file a complaint in the consumer court. There are specific procedures that the complainant can follow under the guidance of an expert lawyer. Consumer court complaints can also be filed online.
The simple market rule goes like consumer court case status: there is demand, there is supply, there are producers, and there are consumers. Every second, new items and products are getting launched in the market. The consumer also enjoys it. Now, if a consumer finds cheated or it happens that whatever was promised to the consumer is not given, then the consumer can easily file a consumer court complaint against the concerned company or brand.
For instance, if certain facewash promises to make the consumer fair, and all ingredients to make one fair are listed on the facewash tube, then the consumer might as well think that it will have that fairness effect. Now, after a long time, if nothing of this sort happens, the consumer can readily file a complaint against the brand, claiming the advertisements and the product to be completely misleading. If you want to know about the consumer court case status, you should first check out all the rules and regulations attached to filing a consumer court case.
You can now track the consumer court case status filed as part of the National Consumer Disputes Redressal Commission, the State Commissions, and if the complaint is lodged under the District Consumer Forums via online methods. The internet has made our lives easier, and with online status tracking, you do not have to stand in serpentine queues.
There are certain simple steps that you can follow if you want to know District consumer forum case status, State consumer forum case status, and as part of the national consumer court case status:
- First, when you open the web application, go to the given link to open the official website of the consumer forum, then hit on the tab to open the consumer complaint process.
- After this, there is a horizontal menu that opens. From it, you can know your consumer court case status. The tabs contain information like ‘from date’, ‘to date, ‘select any field’ etc.
- Then you have to fill in the relevant information given in the menu. After this, you can simply select the right forum from the list. For instance, whether the case falls under the NCDRC, the State Commission or the District Forum.
- After this, you need to hit the search button and move further. Find out the number of your case, the case filing date, in which zone it is filed, the name of the complainant, the respondent’s name, etc. You should also look for the next hearing date, the place of hearing, etc.
- You should also check the level of your case, the number of applications related to a given case, the case history and all the orders that are related to the case history.
- If you cannot find the case history as part of the simple search, then you can go for the advanced search and find out the nature and the level of the case. Select the start date, then the end date, and then you can select a minimum of any one option from the type of menu that you are provided: first, check the case number, then the complainant, then the respondent, check the details about the complainant’s advocate, then the respondent’s advocate. Know the case type after this. When this part is done, select the tab ‘all of the above’ and select’ either of the above if you want to include any particular field. After this, press the search button. At this point, the detailed status of your case will be displayed on your computer screen. You will have a brief idea of the status of your irda complaint portal.
There are Certain General Guidelines That You Should Follow:
Often when you file a case in the consumer court, certain general guidelines should be kept note of, including the time deadline, the start date and the end date of the case, under which jurisdiction the case falls etc. Along with that, you must take the guidance of a professional lawyer who can tell you whether the consumer forum can review its order or not. If there is a review of an order, you will also be able to see the status of your case online. To add, you must first know who can go for filing a claim in the consumer court case status and what is the exact procedure.
In India, there are consumer courts in each of the states, and the guidelines need to be taken care of, studied and understood very carefully before one goes for filing a complaint. If you are a registered user of the National Consumer Helpline Portal, you can also get some information from this portal. If you want to know about the consumer court case status, you can log into the portal and check accordingly. There are several segments like education and learning, health, fitness and wellness, electricity, water, local taxes, money, jobs, justice, law and other types of grievance-related issues, pension benefits, travel and tourism-related problems, transport and infrastructure, visa and passport-related issues, agriculture, environment, IT and all types of communication, art and culture, any type of government service deprivation that might result from the pandemic, defense and home affairs which all fall under the category for which you can file a consumer complaint.
The consumer courts have to see to the redressal of all consumer grievances.
National Consumer Helpline
To register your grievance with the National Consumer Helpline, you have two convenient options:
- Call for Assistance:
- Dial 1800-11-4000 or 1915 to register your grievance.
Timings: All days except National Holidays, from 08:00 AM to 08:00 PM.
- Send an SMS:
- You can also register your grievance by sending an SMS to the number 8800001915.
The National Consumer Helpline team will get back to you promptly.
Conclusion
From the items of everyday needs to some severe official matters, cheating done by known brands and service providers, a host of cases can be filed under the domains of the Consumer Protection Act India. You must know the status and nature of your case and then move on with the petition under the guidance of an able lawyer.
If you have any queries about how to know the consumer court case status once made, you can check out the one-stop platform Vakilsearch, which gives you an up-to-date idea about what to do with your objections, and how can you go on about the redressal part. It is a useful platform where you find answers to any of your queries related to companies, registration, tax laws: https://incometaxindia.gov.in/pages/tax-laws-rules.aspx, how to get company incorporation certificates, etc.
FAQs on Consumer Court Case Status
Are there different statuses or stages in the consumer court complaint process, and what do they signify?
Yes, there are different stages in the consumer court complaint process in India. The stages include filing the complaint, admission of the complaint, notice to the opposite party, written version by the opposite party, evidence, arguments and judgment. These stages signify the progress of the complaint and the actions taken by the court.
Can I check the status of my complaint using my mobile phone, or is it limited to online platforms?
Yes, you can check the consumer court case status using your mobile phone or online platforms. The National Consumer Disputes Redressal Commission and State Commissions have online portals where you can track the status of your complaint.
Is there a helpline or customer service number I can contact for assistance in tracking my consumer court complaint?
You can contact the National Consumer Helpline at 1800-11-4000 or 14404 for general queries related to consumer protection.
What should I do if the status of my consumer court complaint is not updated, or if there is a delay in the process?
If the consumer court case status is not updated or if there is a delay in the process, you can contact the court where you filed the complaint for an update. You can also contact the National Consumer Helpline for assistance.
Can I get information about the next hearing date and other upcoming events related to my consumer court case?
Yes, you can get information about the next hearing date and other upcoming events related to your consumer court case. You can find updates on the online portal of the National Consumer Disputes Redressal Commission or State Commissions. You can also contact the court where you filed the complaint for more information.
