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Yatra

Yatra stands as a prominent online travel agency in India, offering a comprehensive solution for diverse travel requirements. Covering everything from flight and hotel reservations to vacation planning, Yatra ensures a smooth journey for travelers. Yatra Online, Inc serves as the overarching entity encompassing Yatra Online Limited, formerly known as Yatra Online Private Limited. Situated in Gurugram, India, this corporation stands as a prominent provider of Corporate Travel services, boasting an extensive clientele exceeding 700+ Corporate customers. Additionally, it holds a prominent position as a leading online travel enterprise within India, operating through the esteemed domain Yatra.com. Nevertheless, akin to any service provider, Yatra encounters its share of consumer grievances. A prevalent concern among Yatra customers is delayed refunds. Some individuals have expressed waiting for extended periods, spanning weeks to months, to receive their refunds. While understandably frustrating, Yatra has taken steps to expedite the refund process. Additionally, the company has introduced an online option for customers to monitor their refund status, simplifying the process of tracking their reimbursement. If you have a concern related to Yatra and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.

Did you know

Yatra has introduced 'the Big EMI Fest' for the upcoming festive season, offering discounts on international and domestic airfares, & up to 20% off on domestic flights and holiday packages

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Yatra with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Yatra . If you find yourself discontented with Yatra , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Yatra

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Yatra, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Yatra. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.