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Viking Cruises

Viking Cruises, established in 1997 by Torstein Hagen, is a well-regarded name in the cruise industry known for excellence. They focus on both river and ocean voyages, providing luxurious trips that blend cultural enrichment with travel experiences. Starting with four river cruise ships, Viking has expanded its fleet to travel Europe, Asia, America, and more. Viking is recognised for its commitment to immersive journeys, modern Scandinavian design, and offering adults-only experiences on ocean cruises. Viking Cruises, renowned for its opulent voyages and enriching travel experiences, stands as a shining example in the cruise industry. However, like any cruise company, it may encounter occasional challenges in the pursuit of unwavering passenger satisfaction. These challenges can encompass a variety of aspects, In the history of Viking Cruises, customer concerns occasionally arise. These concerns can include issues like changing itineraries, cruise cancellations, disruptions due to unforeseen events or weather, cabin comfort, service quality, and clear communication during exceptional circumstances like the COVID-19 pandemic. Apart from luxurious journeys and enriching experiences, like any cruise company, it may encounter occasional challenges in ensuring passenger satisfaction. If you have a concern related to Viking Cruises and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.

Did you know

Viking Cruises introduced its expedition ship, the Viking Polaris, on 8 September 2022, designed for remote exploration.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Viking Cruises with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Viking Cruises . If you find yourself discontented with Viking Cruises , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Viking Cruises

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Viking Cruises, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Viking Cruises. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.