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SRS Travels

SRS Travels started as a small bus operator and has since grown significantly in India's travel industry. It now offers intercity and interstate bus routes, cargo transport, and enticing tour packages. SRS Travels is known for its focus on safety, punctuality, and passenger comfort, providing modern buses with amenities like air conditioning and online ticketing services. Occasional issues have cropped up in the history of SRS Travels, affecting passenger satisfaction. These concerns include instances of buses running behind schedule, which can disrupt travel plans and lead to inconvenience for passengers. Additionally, some passengers have raised concerns about bus cleanliness and maintenance, highlighting the importance of consistent upkeep and cleanliness standards. Another challenge has been related to obtaining timely refunds for cancelled tickets, where delays in resolving these matters have been reported. SRS Travels is actively engaged in efforts to enhance these aspects, aiming to deliver a more seamless and enjoyable travel experience for its customers, addressing these concerns with a commitment to customer-centric service improvements. If you have a concern related to SRS Travels and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.

Did you know

SRS Travels introduced a mobile app on 21 October 2023, for bus bookings, journey tracking, and easy management. Live tracking is included.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

tick

Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against SRS Travels with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from SRS Travels . If you find yourself discontented with SRS Travels , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against SRS Travels

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against SRS Travels , ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at SRS Travels . We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.