P&O Cruises

P&O Cruises, one of the oldest and most well-known cruise lines, has a rich history that dates back to the early 19th century. Originally established as the Peninsular and Oriental Steam Navigation Company in 1837, P&O Cruises started as a shipping and transportation company. Over the years, it transitioned into the cruise industry, offering passengers leisurely voyages across various destinations. P&O Cruises is recognised for its classic and elegant cruise experiences, catering to travellers seeking a traditional yet comfortable journey. P&O Cruises has encountered customer issues involving onboard service quality, itinerary changes, and communication challenges. Passengers have expressed dissatisfaction with certain aspects of onboard amenities, disruptions due to itinerary alterations, and difficulties in receiving timely and accurate information. These concerns emphasise the need for consistent service standards, transparent communication, and effective issue resolution to enhance the cruise experience and overall customer satisfaction. If you have a concern related to P&O Cruises and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.