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Make My Trip
Make My Trip is an Indian online travel company that provides travel-related services. It was founded in 2000 by Deep Kalra and started as a platform to offer flight bookings. Over the years, it expanded its services to include hotel bookings, holiday packages, and more. The company played a significant role in shaping the Indian online travel industry. It went public in 2010 and has since become one of the leading players in the Indian e-commerce and travel sectors. Make My Trip's growth was fueled by India's increasing internet penetration, rising disposable income, and the convenience of online travel booking. In 2016, Make My Trip merged with Ibibo Group, another major player in the online travel space in India, to create a stronger market presence. The merger brought together various brands under one umbrella, including Make My Trip, Goibibo, and RedBus. Customers face issues including booking discrepancies, flight cancellations, and inadequate customer support. These challenges have prompted customers to seek efficient resolutions and improved services from the platform. If you have a concern related to Make My Trip and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions.
Did you know
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Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Here’s What You Need to Do About Resolving Complaints Online
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
How to Lodge a Consumer Complaint Against Make My Trip with Vakilsearch
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Make My Trip . If you find yourself discontented with Make My Trip , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
How We Will help you File a Legal Consumer Complaint Against Make My Trip
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Why Vakilsearch?
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
Legal Network
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
Social Network
We can help amplify your issues by starting a social media campaign against Make My Trip, ensuring they take notice.
Business Network
With Vakilsearch, you can quickly get in touch with the right people at Make My Trip. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects