Goibibo

Goibibo is a prominent online travel booking platform based in India, offering a wide range of travel-related services, including flights, hotels, buses, and holiday packages. Established in 2009 by Ashish Kashyap, the company quickly gained recognition for its user-friendly interface and competitive pricing. Goibibo disrupted the Indian travel industry by introducing innovative features such as GoCash, which provided customers with virtual currency for future bookings, and GoStays, a segment focused on affordable and standardised budget accommodations. Customers using Goibibo have reported various issues, including but not limited to booking discrepancies, flight or hotel reservation errors, refund delays, and difficulties with the customer support system. These problems can result in inconvenience and frustration for travellers who rely on the platform for their travel arrangements. Additionally, some users have expressed concerns about hidden fees, unclear terms and conditions, and occasional technical glitches on the website or app. Addressing these customer problems and ensuring a seamless and transparent booking experience remains crucial for Goibibo's reputation and continued success in the competitive online travel industry. If you have a concern related to Goibibo and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.