Deneb & Pollux Tours and Travels Pvt Ltd, often referred to as Deneb & Pollux, is a notable player in India's travel industry. It emerged as an independent entity after the restructuring of Cox & Kings due to financial difficulties. This dynamic company specialises in various travel and tourism services, including tailor-made trips, destination management, and corporate travel solutions. In the fast-evolving landscape of the travel industry, Deneb & Pollux has diligently worked to maintain and improve its position. Customers engaging with Deneb & Pollux Tours and Travels Pvt Ltd may face an array of challenges throughout their travel experiences. Booking-related issues can range from complex reservation procedures to difficulties in understanding accommodations. Navigating cancellations and refunds can often prove intricate, adding an extra layer of complexity. Additionally, flight delays can disrupt schedules and create inconvenience for travelers. Understanding visa processing requirements and procedures can also be a common challenge. Deneb & Pollux Tours and Travels Pvt Ltd is continuously working to address these concerns, aiming to provide a smoother and more satisfying travel experience for their customers. If you have a concern related to Deneb & Pollux Tours and Travels Pvt Ltd and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.
Did you know
Deneb & Pollux Tours expanded its luxury vehicle fleet on 21 October 2023, meeting high-end travel demands with Mercedes-Benz vehicles.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Deneb & Pollux Tours and Travels Pvt Ltd . If you find yourself discontented with Deneb & Pollux Tours and Travels Pvt Ltd , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Deneb & Pollux Tours and Travels Pvt Ltd, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Deneb & Pollux Tours and Travels Pvt Ltd. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects