Pocket Casts, launched in 2010 by Australian company ShiftyJelly, is a popular podcast app known for its robust features and user-friendly interface. Initially developed as a side project by Ben Nuttall, Russell Ivanovic, and Philip Simpson, Pocket Casts quickly gained traction for its ability to manage and discover podcasts across various genres and languages. The app offers features like automatic episode downloads, customizable playlists, playback speed controls, and cross-device syncing, catering to both casual listeners and avid podcast enthusiasts. In 2018, Pocket Casts was acquired by a consortium of public radio companies including NPR, WNYC Studios, WBEZ Chicago, and This American Life, aiming to further enhance its features and expand its user base globally. Consumers using Pocket Casts have encountered several issues, including occasional technical glitches such as app crashes and slow performance that disrupt the listening experience. Some users have reported concerns about the synchronisation of podcast subscriptions and playback progress across different devices, experiencing delays or inconsistencies in updates. Additionally, there have been criticisms regarding changes to the app's user interface and design following updates, with some users finding certain features less intuitive or more difficult to access. Moreover, there have been occasional issues with the discovery and availability of specific podcasts or episodes, impacting the overall usability of the app. Despite these challenges, Pocket Casts remains a popular choice among podcast listeners for its extensive feature set and continues to address user feedback to improve its service. Those encountering concerns related to Pocket Casts can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know Pocket Casts, created in 2010 by Shifty Jelly, offers a highly customisable podcast listening experience with features like automatic episode downloads and advanced playback controls? It has millions of users worldwide and is praised for its sleek design and powerful discovery tools.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Pocket Casts . If you find yourself discontented with Pocket Casts , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Pocket Casts, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Pocket Casts. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects