JioSaavn, originally launched as Saavn in 2007, is a prominent music streaming service in India. Saavn, founded by Vinodh Bhat, Rishi Malhotra, and Paramdeep Singh, quickly gained popularity by offering a vast library of Bollywood, regional, and international music. In 2018, Reliance Industries acquired Saavn and merged it with its own music service, JioMusic, rebranding the platform as JioSaavn. This merger significantly boosted its user base and resources, positioning JioSaavn as a key player in India's digital music industry. The platform now offers a wide array of features, including curated playlists, podcasts, and exclusive content, catering to a diverse audience. Consumers of JioSaavn have reported several issues, including inconsistent app performance, with frequent crashes and slow loading times disrupting the user experience. Many users have also faced problems with the app's offline download feature, citing that downloaded songs often fail to play without an internet connection. Additionally, there have been complaints about intrusive ads in the free version and issues with the premium subscription service, such as unexpected billing and difficulty in managing subscriptions. Customer support has also been a pain point, with users experiencing slow response times and inadequate resolutions to their problems. These issues have led to frustration and dissatisfaction among JioSaavn's user base. Those encountering concerns related to JioSaavn can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know JioSaavn features over 60 million tracks in numerous languages, including Hindi, English, and various regional Indian languages? Renowned for its vast music library, it offers curated playlists, exclusive podcasts, and original shows, delivering a comprehensive and engaging audio experience to millions of listeners worldwide.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from JioSaavn . If you find yourself discontented with JioSaavn , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against JioSaavn, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at JioSaavn. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
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Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects