Hooq

Hooq was a Singapore-based video-on-demand streaming service launched in 2015 as a joint venture between Singtel, Sony Pictures, and Warner Bros. The platform aimed to cater to the growing demand for digital entertainment in Southeast Asia, offering a diverse range of content including Hollywood movies, TV shows, and original local productions. Hooq quickly expanded its reach to several countries, including the Philippines, Thailand, Indonesia, and India, positioning itself as a major player in the regional OTT market. The service provided a mix of subscription-based and ad-supported models to attract a broad audience base. Hooq was known for its effort to blend Western and local content to appeal to diverse tastes and preferences across its operating regions. Despite its ambitious goals and initial success, Hooq users encountered various challenges while using the platform. One major issue was the inconsistent quality and availability of content, with some users reporting that popular movies and TV shows were either missing or not updated regularly. This led to dissatisfaction among subscribers who expected a more robust and frequently refreshed content library. Additionally, technical problems such as buffering, streaming lags, and playback errors were common complaints, disrupting the viewing experience. The platform's user interface also faced criticism for being less intuitive and harder to navigate compared to other streaming services, making it difficult for users to find and enjoy content seamlessly. These issues, coupled with intense competition in the OTT market, eventually led to Hooq's shutdown in April 2020 as it filed for liquidation, unable to sustain its operations and meet consumer expectations effectively. Those encountering concerns related to Hooq can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.