Gaana

Gaana, launched in 2010 by Times Internet, is one of India's leading music streaming services. Initially designed to cater to the growing digital music demand in India, Gaana offers an extensive catalogue of songs across multiple Indian and international languages and genres. It has established itself as a dominant player in the music streaming market through strategic partnerships with major record labels and continuous innovation in its app and services. With features like personalised playlists, lyrics integration, and social sharing, Gaana has garnered millions of users, becoming a staple in India's digital entertainment landscape. Consumers of Gaana have reported various issues, including frequent technical glitches such as app crashes and buffering problems, which disrupt the streaming experience. Users have also faced challenges with the app's search functionality, citing difficulty in finding specific songs or artists. Additionally, there have been complaints regarding the intrusive nature of advertisements in the free version, which significantly affects the user experience. Some subscribers have expressed dissatisfaction with customer service, reporting delays in response and resolution of subscription-related issues. These challenges have led to frustration among users, impacting their overall satisfaction with the platform. Those encountering concerns related to Gaana can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.