ALTBalaji is a subscription-based video-on-demand platform launched in 2017 by Balaji Telefilms, one of India's leading production houses. Founded by Ekta Kapoor, ALTBalaji was created with the aim of providing original and exclusive content across various genres including drama, romance, comedy, and thriller. Leveraging Balaji Telefilms' expertise in producing television and digital content, ALTBalaji quickly gained traction among Indian audiences, particularly among the youth and urban demographics. The platform offers a diverse range of shows and movies, catering to the preferences of viewers seeking fresh and innovative storytelling. Over the years, ALTBalaji has expanded its content library to include a mix of original series, films, and regional content, establishing itself as a prominent player in the Indian OTT (Over-The-Top) market. ALTBalaji users encounter various challenges while using the platform. One common issue is the occasional inconsistency in streaming quality and buffering, especially during peak usage times or on slower internet connections. While the platform offers a range of content options, some users have raised concerns about the limited availability of certain popular shows and movies, as well as the frequency of new releases. Additionally, some users find the user interface to be less intuitive compared to other streaming services, making it challenging to discover and navigate content effectively. Despite these challenges, ALTBalaji continues to invest in content production and platform improvements to enhance the user experience and maintain its position in the competitive OTT market. Those encountering concerns related to ALTBalaji can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know? ALTBalaji, owned by Balaji Telefilms Limited and led by Ektaa Kapoor, had over 76 million active monthly users. However, despite this high number, the platform has experienced a rapidly declining trend in unique visitors since April 2020.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from ALTBalaji . If you find yourself discontented with ALTBalaji , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against ALTBalaji, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at ALTBalaji. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects