Vijay Sales (India) Pvt. Ltd., operating as Vijay Sales, stands as a prominent retail chain of consumer electronics in India, with its headquarters located in Jogeshwari, Mumbai. Founded by Nanu Gupta in 1967, Vijay Sales initially began as a modest TV showroom in Mumbai. Over the years, it has undergone significant expansion, currently boasting 132 stores spread across Maharashtra, Haryana, Uttar Pradesh, Gujarat, Delhi, Andhra Pradesh, and Telangana. Nanu Gupta's journey began in Punjab Province, India, in 1942, and eventually led him to Bombay in 1954, where he embarked on his career as a distributor for Usha electric fans. Under Nanu Gupta's leadership, Vijay Sales has transformed into one of India's premier retail chains. The company witnessed a pivotal shift in 1981 when it rebranded to its current name, signifying its evolution beyond television retailing. Vijay Sales' growth trajectory accelerated in 2010 as it expanded its footprint from Maharashtra to Gujarat and the National Capital Region. Notably, in 2019, Vijay Sales acquired TMC (Tirumala Music Center), a chain of consumer durable retail stores in Telangana and Andhra Pradesh, subsequently rebranding them under the Vijay Sales banner. With a diverse product range exceeding 5,000 items and strategically located stores nationwide, Vijay Sales aims to bolster its presence further, targeting 200 stores by 2025. For any complaints against Vijay Sales, there is a platform to file your complaints. Our Vakilsearch experts will assist you with that.
Did you know
Nanu Gupta, the Founder and Chairman of Vijay Sales, is joined by his two sons, Nilesh Gupta and Ashish Gupta, and grandson Karan Gupta, who collectively serve as Managing Directors of the company. As of January 2021, Vijay Sales employs over 4,000 individuals and operates a well-connected supply chain alongside warehouses to support its operations and expansion endeavours.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
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Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
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Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
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Loss amount between
Above 1 Crore
9999
₹7999+gst
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Vijay Sales . If you find yourself discontented with Vijay Sales , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Vijay Sales, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Vijay Sales. We have a vast database of companies keen on resolving customer issues.
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