UniverCell emerged as the pioneer in India's organised mobile retailing sector, establishing its first outlet in 1997 under the leadership of Mr. D. Sathish Babu. Mr. Babu's observation of the challenges faced by mobile phone consumers in accessing a comprehensive range of products inspired the inception of UniverCell. The organisation was founded with a commitment to understanding customer needs and offering holistic mobility solutions. With a vision to become 'The Most Admired Retailer' among customers, employees, and partners, UniverCell prioritizes customer enrichment. UniverCell distinguishes itself by providing consumers with a conducive environment for making informed shopping decisions, offering comfort and superior service. Evolving into one of Tamil Nadu's leading retailing entities, UniverCell aspires to replicate its success nationwide. Presently, the company boasts over 450 outlets across Tamil Nadu, Andhra Pradesh, Karnataka, and Kerala. UniverCell's product portfolio includes mobile phones, tablets, and accessories from renowned global brands. Additionally, it operates an operator products division, offering data cards, data plans, and phone recharge services. For any complaints against UniverCell, there is a platform to file your complaints. Our Vakilsearch experts will assist you with that.
Did you know
One notable fact about UniverCell is that it was the first mobile retail store to introduce organized mobile retailing in India, setting a benchmark for the industry and paving the way for enhanced customer experiences in the mobile retail sector.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from UniverCell . If you find yourself discontented with UniverCell , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against UniverCell, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at UniverCell. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects