Shoppers Stop, an Indian department store chain under the ownership of K Raheja Corp, boasts a network of 86 outlets spread across 40 cities in India. Offering a diverse range of products, its inventory includes clothing, accessories, handbags, shoes, jewellery, fragrances, cosmetics, health and beauty items, as well as home furnishing and decor products. Established on October 27, 1991, the inaugural Shoppers Stop store opened its doors in Andheri, Mumbai. Over the years, the brand witnessed steady expansion, with significant milestones such as the unveiling of its 22nd store in Lucknow in 2006. Partnering with Nuance Group AG in 2007, Shoppers Stop expanded its footprint to include stores at Mumbai T1 and Bengaluru Airports. In a bid to adapt to changing consumer preferences and market dynamics, the company launched its e-store in 2008, enabling nationwide delivery, followed by the introduction of a smartphone app in 2016. In June 2018, the retail chain underwent a leadership transition, marked by the resignation of longtime non-executive chairman Chandru L Raheja, who had served for over two decades. BS Nagesh succeeded Chandru Raheja, assuming the role of chairman. For any complaints against the Shoppers Stop, there is a platform to file the complaints. Our Vakilsearch experts will assist you with that.
Did you know
Shoppers Stop Ltd received prestigious accolades at the World Retail Congress in Barcelona, April 2008, including 'the Hall of Fame' recognition and the esteemed 'Emerging Market Retailer of the Year Award'. Renowned for its contributions to the retail landscape, Shoppers Stop has solidified its position as a leader in the industry. Additionally, Shoppers Stop is listed on both the BSE (Bombay Stock Exchange) and the National Stock Exchange of India, reflecting its robust presence in the financial markets.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Shoppers Stop . If you find yourself discontented with Shoppers Stop , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Shoppers Stop, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Shoppers Stop. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects