In 1995, Odyssey inaugurated its flagship store in the southern Chennai suburb of Adyar, aiming to create an immersive experience where patrons could indulge in life's pleasures and lose track of time amidst diverse interests. Since then, Odyssey has expanded its footprint to encompass 40 stores across 13 cities, boasting an impressive retail space of approximately 2.60 lakhs sq.ft. While renowned for its extensive collection of books, Odyssey transcends boundaries by offering genres spanning popular fiction, non-fiction, computing, self-help, health, and more. Beyond literature, the store diversifies its offerings to include music, movies, multimedia, stationery, toys, and gifts, catering to a broad spectrum of customer preferences and staying attuned to market dynamics and emerging trends. A testament to its popularity, Odyssey welcomes over 4 million visitors annually. In a recent development, Odyssey India Ltd ventured into the optical eyewear segment with the introduction of The Eyewear Store, positioning itself as a premier destination for international designer sunglasses and prescription frames. As a wholly-owned subsidiary of Deccan Chronicle Holdings Limited, Odyssey aligns with the esteemed publisher's legacy, which includes the acclaimed newspapers Deccan Chronicle and Financial Chronicle. . For any complaints against Odyssey, there is a platform to file the complaints. Our Vakilsearch experts will assist you with that.
Did you know
In 1995, Odyssey began its journey with a bookstore in Adyar, Chennai. Over time, it expanded to numerous cities across India, relocating and enlarging its Adyar outlet twice. Although it now offers a wider range of products, books remain its main focus. In recent times, Odyssey has ventured into eyewear and luxury writing instruments with The Eyewear Store and Editions.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Odyssey . If you find yourself discontented with Odyssey , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Odyssey, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Odyssey. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects