Nature's Basket, an Indian grocery delivery chain, specializes in gourmet food and offers a diverse range of organic produce, imported ingredients, and exotic foods. Founded in 2005 as a world food store, it has grown to operate 31 physical outlets in key cities such as Mumbai, Bengaluru, Pune, and Kolkata. These stores feature a wide array of products including fresh vegetables, fruits, cold cuts, meats, cheese, organic foods, dairy products, and gift items. Headquartered in Mumbai, Nature's Basket is renowned for its premium offerings and commitment to quality. In addition to its physical stores, Nature's Basket has established a robust online presence with an e-commerce platform and mobile app serving customers across 125 cities in India. The company's strategic acquisition of Mumbai-based online grocery store Ekstop.com in 2015 further strengthened its digital footprint and market reach. This move enabled Nature's Basket to cater to a broader customer base and enhance its position as a leading player in the Indian grocery delivery segment. In 2017, Nature's Basket underwent a rebranding initiative, positioning itself as a Daily Food Delights store to better reflect its diverse product offerings and emphasise its commitment to providing customers with convenient access to high-quality food items. The acquisition by Spencer's Retail Ltd, a RP-Sanjiv Goenka Group company, in May 2019 marked a significant milestone for Nature's Basket. This strategic move not only provided Spencer's Retail with an opportunity to expand its retail footprint in Western India but also allowed Nature's Basket to maintain its distinct brand identity while benefiting from Spencer's Retail's operational expertise and resources For any complaints against Nature’s basket, there is a platform to file the complaints. Our Vakilsearch experts will assist you with that.
Did you know
Did you know that Nature’s basket introduced a line of organic and health-conscious food items including quinoa, gluten-free pasta, multi-grain atta, pulses, and roasted seed mixes. Twinkle Khanna inaugurated the Nature's Basket Healthy Alternatives brand in Mumbai on September 27, 2016.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Nature's Basket . If you find yourself discontented with Nature's Basket , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Nature's Basket, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Nature's Basket. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects