Founded by Kishore Biyani in 1987, Future Retail has played a pivotal role in shaping the modern retail landscape in India. The company's journey began with the establishment of Pantaloons, a clothing retail chain, and subsequently expanded its footprint with brands like Big Bazaar, Central, and Food Bazaar. Future Retail's innovative retail formats and focus on consumer-centric strategies have made it one of the largest and most diverse retail conglomerates in India. The company's continuous evolution and adaptability to changing consumer trends have solidified its position as a key player in the dynamic and competitive Indian retail sector Customers of Future Retail have encountered issues like inconsistent inventory management leading to out-of-stock items, long waiting times at checkout counters, and occasional dissatisfaction with the overall in-store experience. Complaints also include difficulties in redeeming loyalty rewards and occasional discrepancies in pricing. These challenges emphasise the need for Future Retail to streamline its operations, improve inventory control, and enhance customer service to provide a more seamless and satisfying shopping environment for its patrons. For those encountering concerns related to Future retail can use our platform for filing complaints. By raising an issue, individuals can tap into the support of our dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.
Did you know
Future Retail is the largest retail company in India, with over 1,500 stores across the country. It has since diversified into other sectors, such as fashion, homeware, and electronics.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Future Retail . If you find yourself discontented with Future Retail , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Future Retail, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Future Retail. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects