Faasos

Founded in 2011 by Jaydeep Barman and Kallol Banerjee, Faasos emerged as a pioneer in the online food delivery and quick-service restaurant industry in India. The company, initially named 'Eatlo,' began by offering a curated menu with a focus on quick and convenient food delivery. Over the years, Faasos expanded its menu to include a diverse range of cuisines and rebranded itself to align with its broader offerings. The company's innovative approach, combining technology and culinary expertise, has enabled it to establish a significant presence in the competitive food delivery market, catering to the evolving preferences of Indian consumers. Customers using Faasos have encountered challenges such as late deliveries, inaccurate order fulfilment, and difficulties in reaching customer support. Complaints often revolve around issues with food quality, missing items, and a perceived lack of responsiveness from Faasos in resolving these matters promptly. These concerns emphasise the importance for Faasos to refine its operational processes and improve customer service to ensure a more positive experience for its users. For those encountering concerns related to Faasos can use our platform for filing complaints. By raising an issue, individuals can tap into the support of our dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.