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KONE
KONE, headquartered in Helsinki, Finland, stands as a global leader in the elevator and escalator industry, serving over 550,000 customers across more than 60 countries worldwide. With eight cutting-edge global R&D centres and ten manufacturing units spanning seven nations, as well as a vast network of agents and authorised distributors, the company has cemented its reputation as an industry frontrunner. One recurring grievance involves the response time for servicing elevators and escalators. Numerous customers have expressed frustration over extended delays, with KONE technicians taking days, and in some instances, weeks to address service requests. These delays translate into substantial inconvenience and downtime for occupants of buildings equipped with KONE systems. For consumers facing such challenges, there's good news. Vakilsearch, equipped with a team of experienced lawyers specialising in consumer protection laws, is here to assist. Our expertise in handling online consumer complaints ensures that consumers' rights are protected, offering a reliable avenue for addressing issues with companies like KONE. With Vakilsearch's support, customers can seek resolution and advocate for the service quality they rightfully deserve.
Did you know
In January 2021, KONE began its "Sustainable Success with Customers" strategy, focusing on delivering more value through innovation and deeper sustainability integration over four years.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Here’s What You Need to Do About Resolving Complaints Online
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
How to Lodge a Consumer Complaint Against KONE with Vakilsearch
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from KONE . If you find yourself discontented with KONE , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
How We Will help you File a Legal Consumer Complaint Against KONE
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Why Vakilsearch?
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
Legal Network
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
Social Network
We can help amplify your issues by starting a social media campaign against KONE, ensuring they take notice.
Business Network
With Vakilsearch, you can quickly get in touch with the right people at KONE. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects