Tanla Platforms Limited, formerly known as Tanla Solutions Ltd, is an Indian multinational cloud communications company headquartered in Hyderabad. Renowned for its value-added services in the cloud communications domain, Tanla boasts a workforce of over 600 employees across its domestic and international offices, including Singapore and Dubai. The company is publicly listed on both the BSE and NSE in India and holds the distinction of being the country's largest Communications Platform as a Service (CPaaS) provider. Initially established as a small team of mobile messaging experts in Hyderabad, Tanla Platforms Limited has grown under the leadership of Founder Dasari Uday Kumar Reddy, who serves as the Chairman and CEO. Over time, Tanla expanded its offerings from Bulk SMS services catering to SMEs to becoming a global cloud communication provider, serving aggregators and Telcos worldwide. For those encountering concerns related to Tanla Platforms Limited, a platform for filing complaints is available. By raising an issue, individuals can tap into the support of a dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.
Did you know
Did you know that Tanla Platforms Limited has strategically expanded its capabilities through acquisitions? Notably, it acquired Finland-based OpenBit Oy in 2009, followed by the acquisition of Karix Mobile and its subsidiary Unicel in 2018. Its latest move involves securing a 100% stake in ValueFirst Digital Media Private Limited from Twilio for USD 42 million in cash. This acquisition is poised to strengthen Tanla's foothold in the cloud communications market.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Tanla Platforms . If you find yourself discontented with Tanla Platforms , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Tanla Platforms, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Tanla Platforms. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects