Subex, a pioneering telecom AI company, has been instrumental in facilitating connected experiences for over 75% of the world's top 50 telcos. Established in 1992, coinciding with the introduction of the video-telephone, Subex has been an integral part of the mobile technology evolution. Today, the company serves as trusted consultants to global telecom carriers, offering expertise in operational excellence and business transformation. Their focus lies in driving new revenue models, improving customer experiences, and optimizing enterprise operations. At Subex, core values like Customer Obsession, Agility, Commitment, Collaboration, Impact, and Continuous Learning guide their endeavors. These principles underscore Subex's commitment to delivering impactful solutions while fostering a culture of growth and innovation. The company's journey has been marked by resilience, technical prowess, and unwavering dedication to client satisfaction and team empowerment. Subex's commitment to creating connected experiences is evident in its innovative approach to telecom solutions. With a rich history of providing cutting-edge products and services tailored to the telecom sector, Subex continues to lead the industry with its HyperSense line of offerings. By harnessing the power of Artificial Intelligence (AI) across the data value chain, Subex empowers communications service providers and enterprises to make informed decisions swiftly and effectively. Through its award-winning product portfolio, Subex addresses critical areas such as Business Assurance and Fraud Management, augmented by HyperSense capabilities, to mitigate risks and ensure profitability for CSPs worldwide. For those encountering concerns related to Subex a platform for filing complaints is available. By raising an issue, individuals can tap into the support of a dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.
Did you know
Did you know that Subex takes Artificial Intelligence (AI) extremely seriously? Subex AI Labs harnesses cutting-edge AI technologies to tackle business challenges in the digital realm. With a team of dedicated data scientists who thrive on analyzing massive and intricate datasets, Subex AI Labs showcases the passionate work that drives innovative solutions in the world of AI.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Subex . If you find yourself discontented with Subex , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Subex, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Subex. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects