ITC Infotech stands as a prominent global provider of technology services and solutions, specializing in Business and Technology Consulting. The company offers business-friendly solutions to enable clients to thrive and prepare for the future. By seamlessly integrating digital expertise, robust industry alliances, and tapping into profound domain knowledge from ITC Group businesses, ITC Infotech delivers technology solutions and services to enterprises spanning various sectors like Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel, and Hospitality. The company employs a combination of traditional and innovative business models, positioning itself as a sustainable long-term partner for its clients. As a wholly-owned subsidiary of ITC Ltd., one of India's foremost private sector companies and a diversified conglomerate involved in Consumer Goods, Hotels, Paperboards and Packaging, Agri Business, and Information Technology, ITC Infotech benefits from a solid foundation and diverse business portfolio. For those encountering concerns related to ITC Infotech, a platform for filing complaints is available. By raising an issue, individuals can tap into the support of a dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.
Did you know
Did you know that ITC Infotech India Limited (‘I3L’), a wholly owned subsidiary of ITC Limited, recently made a strategic move by incorporating a new subsidiary, ITC Infotech Arabia Limited ('ITC Arabia')? This new entity, now a step-down wholly owned subsidiary of ITC Limited, is considered a related party of the company. Notably, ITC Limited, the parent company, distinguishes itself by not having a promoter or promoter group in its corporate structure. The incorporation of ITC Arabia is aligned with I3L's vision to expand its presence in the Middle East, capitalizing on the rising demand for information technology services and solutions in the region, as revealed in an exchange filing on December 19.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from ITC Infotech . If you find yourself discontented with ITC Infotech , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against ITC Infotech, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at ITC Infotech. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects