Genpact

Established in 1997 as a business process outsourcing unit of General Electric, Genpact has grown into a global professional services firm, offering a wide range of services in finance, accounting, analytics, and digital transformation. Headquartered in New York, with a significant presence in India, the company became independent in 2005. Genpact has been at the forefront of driving business process innovation and technology solutions for clients across various industries. Consumers engaging with Genpact have highlighted challenges related to communication gaps and occasional delays in response times, impacting the efficiency of service delivery. Some clients express concerns about the need for improved transparency in project management and a desire for more detailed reporting on key performance indicators. Quality assurance issues, including occasional discrepancies in data accuracy and processing errors, have been reported, prompting calls for enhanced accuracy in deliverables. For those encountering concerns related to Genpact you can use our platform for filing complaints. By raising an issue, individuals can tap into the support of a dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.