Hinduja Global Solutions (HGS), headquartered in Bangalore, India, stands as a distinguished service provider with a global presence and over four decades of industry expertise. The company is renowned for its collaborative work with some of the world's leading brands. HGS is at the forefront of delivering localised solutions that elevate customer interaction and satisfaction. With deep domain knowledge and process expertise, the company has successfully cultivated a reputation for excellence in customer service. Operating across a global network, HGS boasts 30+ customer experience centres strategically located in the U.S., Canada, the UK, India, the Netherlands, France, Germany, Italy, Jamaica, UAE, and the Philippines. The company's vast footprint is supported by a dedicated workforce of over 20,000 employees. HGS's influence extends across nine key verticals, leaving a lasting impact on more than 800 of the world's top brands. Through its comprehensive services, the company has become a trusted partner for businesses seeking tailored solutions to enhance their operations. With a commitment to excellence, HGS continuously strives to push the boundaries of customer service and engagement. The company's approach is rooted in innovation, efficiency, and a customer-centric mindset, making it a reliable choice for businesses seeking a competitive edge in today's dynamic market. In essence, Hinduja Global Solutions is not merely a service provider
it is a dynamic force driving customer satisfaction and operational excellence on a global scale. For those encountering concerns related to Hinduja Global Solutions, a platform for filing complaints is available. By raising an issue, individuals can tap into the support of a dedicated team of experts who will guide them through the process, ensuring their grievances are heard and appropriate actions are taken for a satisfactory resolution.
Did you know
Hinduja Global Solutions (HGS) has introduced HGS Agent X, a unified interface driven by artificial intelligence (AI), automation, and analytics. This interface, as highlighted by Venkatesh Korla, President & CEO at HGS Digital, effectively harmonizes the utilization of both talent and technology, commonly referred to as 'bots and brains.' The goal is to optimise customer experiences while supporting the efficiency of the agents involved.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Hinduja Global Solutions . If you find yourself discontented with Hinduja Global Solutions , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Hinduja Global Solutions, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Hinduja Global Solutions. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects