Yes Bank

Yes Bank, started in 2004 by Rana Kapoor and Ashok Kapur, quickly grew to become one of India's prominent private sector banks. It carved a niche for itself by focusing on corporate and retail banking, as well as asset management services. However, Yes Bank faced significant challenges in the late 2010s, including a sharp rise in non-performing assets and governance issues, which culminated in a major crisis in March 2020. The Reserve Bank of India (RBI) intervened, restructuring the bank's management and facilitating a bailout involving several major Indian banks to stabilise its operations. Consumer complaints about Yes Bank have often centred around poor customer service, issues with online banking platforms, and delays in resolving grievances. Many customers have reported dissatisfaction with the bank's response time and the effectiveness of its support mechanisms. Additionally, the financial crisis in 2020 led to a temporary moratorium on withdrawals, which caused significant distress among account holders, further damaging the bank's reputation. Those encountering concerns related to Yes Bank can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, our team of senior consumer rights lawyers ensures prompt and effective assistance.