State Bank of India (SBI)

The State Bank of India (SBI), established in 1806 as the Bank of Calcutta, is India's oldest and largest commercial bank. It evolved into the Imperial Bank of India in 1921 and was nationalised to form SBI in 1955, aligning it with India's economic goals post-independence. Over the decades, SBI has grown significantly, boasting an extensive network of over 24,000 branches and 59,000 ATMs nationwide, alongside international offices in 36 countries. The bank offers a wide array of financial services, including retail banking, corporate banking, investment banking, and insurance, cementing its position as a pillar of the Indian banking system. Consumer complaints about SBI often revolve around issues such as slow customer service, unresponsive support, and technical glitches in digital banking services. Despite its vast reach, the bank faces criticism for long wait times in branches, unresolved grievances, and complications with online transactions. These complaints highlight the challenges SBI faces in balancing its expansive operations with efficient and satisfactory customer service, prompting continuous efforts to enhance its service quality and address consumer dissatisfaction. Those encountering concerns related to SBI can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, the Vakilsearch team ensures prompt and effective assistance.