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Punjab National Bank (PNB)
Punjab National Bank (PNB) is one of India's oldest and largest public sector banks, and was started in 1894. Over the decades, it has played a pivotal role in India's economic development, particularly in financing the agriculture and small-scale industries sectors. PNB's history is marked by periods of growth and modernisation, including nationalisation in 1969, which expanded its reach and services to a wider customer base. However, the bank faced a significant setback in 2018 when it was embroiled in a massive fraud scandal involving billionaire jeweller Nirav Modi, causing a dent in its reputation and financial standing. Consumer complaints against PNB have ranged from issues with account management and customer service to concerns regarding transparency and fee structures. Common grievances include delays in processing transactions, difficulties in resolving disputes, and inadequate communication from the bank's representatives. Despite efforts to improve customer service and transparency, PNB continues to face challenges in addressing these issues effectively. Those encountering concerns related to PNB can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, our team of senior consumer rights lawyers ensures prompt and effective assistance.
Did you know
PNB boasts a tech-savvy side! Their mobile app, PNB ONE, offers a one-stop shop for all your banking needs, and their AI chatbot, PIHU, provides helpful answers through text chat. Interestingly, PNB even waived off transaction charges for popular money transfer methods like IMPS and UPI, making banking more convenient and affordable for their customers.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Here’s What You Need to Do About Resolving Complaints Online
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
How to Lodge a Consumer Complaint Against Punjab National Bank (PNB) with Vakilsearch
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Punjab National Bank (PNB) . If you find yourself discontented with Punjab National Bank (PNB) , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
How We Will help you File a Legal Consumer Complaint Against Punjab National Bank (PNB)
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Why Vakilsearch?
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
Legal Network
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
Social Network
We can help amplify your issues by starting a social media campaign against Punjab National Bank (PNB), ensuring they take notice.
Business Network
With Vakilsearch, you can quickly get in touch with the right people at Punjab National Bank (PNB). We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects