Pradhan Mantri Jan Dhan Yojana (PMJDY)

Pradhan Mantri Jan Dhan Yojana (PMJDY) was launched by the Government of India on 28 August 2014, with the aim of promoting financial inclusion by providing affordable access to financial services such as banking, credit, insurance, and pensions. Under this scheme, every household in India is encouraged to open a bank account with zero balance. PMJDY accounts come with a RuPay debit card, accident insurance cover, and access to various government subsidies and benefits. The initiative has been pivotal in integrating a large segment of the unbanked population into the formal banking system, significantly increasing financial literacy and accessibility. Despite its successes, PMJDY has faced several consumer complaints. Issues such as delays in account opening, discrepancies in the information provided by banking staff, and challenges in accessing account-related services have been commonly reported. Many account holders have also faced problems with their RuPay debit cards, including activation issues and transaction failures. These operational problems have led to dissatisfaction among beneficiaries, urging the government and banks to improve the service delivery mechanisms and customer support infrastructure. Those encountering concerns related to Pradhan Mantri Jan Dhan Yojana can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, our team of senior consumer rights lawyers ensures prompt and effective assistance.