National Highways Authority of India (NHAI)

The National Highways Authority of India (NHAI) was established in 1988 under the National Highways Authority of India Act, 1988. It operates under the Ministry of Road Transport and Highways and is responsible for the development, maintenance, and management of national highways across the country. NHAI has played a crucial role in transforming India's road infrastructure, spearheading projects like the Golden Quadrilateral and the North-South and East-West Corridors, which have significantly enhanced connectivity and facilitated economic growth. With a focus on innovation and efficiency, NHAI has adopted various financing models, including public-private partnerships (PPPs), to fund and execute large-scale highway projects. Despite its achievements, NHAI faces several challenges that impact consumers. One significant issue is the toll collection system, which often experiences congestion and delays, leading to frustration among commuters. Technical glitches and inefficiencies in toll collection processes contribute to these problems. Additionally, road safety concerns persist, with accidents and fatalities occurring due to factors such as inadequate signage, poor road conditions, and insufficient enforcement of traffic rules. Those encountering concerns related to NHAI can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.