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ICICI Bank

ICICI Bank, established in 1994, is one of India's largest private sector banks. It originated as a wholly owned subsidiary of ICICI Limited, an Indian financial institution, with the aim of providing project financing to Indian industries. Over the years, ICICI Bank has diversified its offerings to include a broad range of financial services and products, such as savings accounts, loans, credit cards, and investment products. The bank expanded rapidly, both domestically and internationally, acquiring several businesses and establishing branches across the globe. Its significant mergers include the absorption of Bank of Madura in 2001 and the amalgamation with ICICI Limited in 2002, which helped cement its position as a leading player in the Indian banking sector. Despite its growth and success, ICICI Bank has faced its share of consumer complaints. Common issues reported by customers include difficulties with account management, high fees, and unsatisfactory responses from customer service. Delays in loan disbursement and discrepancies in credit card billing are frequent grievances. The bank has also been scrutinised for allegations of unethical practices and lack of transparency. In response to these complaints, ICICI Bank has been working on improving its customer service infrastructure, emphasising prompt resolution and better communication to enhance customer satisfaction. Those encountering concerns related to ICICI Bank can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, the Vakilsearch team ensures prompt and effective assistance.

Did you know

ICICI Bank, a household name today, wasn't always a bank. It originated in 1955 as the Industrial Credit and Investment Corporation of India (ICICI), a development finance institution. They transformed into a commercial bank in 1996, showcasing their ability to adapt and cater to the evolving needs of the Indian economy.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against ICICI Bank with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from ICICI Bank . If you find yourself discontented with ICICI Bank , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against ICICI Bank

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against ICICI Bank, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at ICICI Bank. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.