Bandhan Bank, started in 2015, originated as a microfinance institution known as Bandhan Financial Services Limited, established in 2001. It transitioned into a full-fledged commercial bank to provide banking services to underbanked and unbanked segments of India. With its headquarters in Kolkata, the bank has rapidly expanded its network across the country, focusing on inclusive banking and financial inclusion. Bandhan Bank's growth has been marked by its significant focus on microloans, small enterprises, and rural banking, aiming to uplift economically weaker sections of society. Consumer complaints about Bandhan Bank often involve issues related to microfinance operations, such as high-interest rates on loans and aggressive recovery practices. Customers have also reported problems with account management, including delays in service delivery and difficulties in accessing customer support. Furthermore, there have been instances of grievances related to miscommunication or lack of clarity regarding loan terms and conditions. These complaints indicate a need for the bank to enhance its customer service protocols and communication strategies to better serve its clientele. Those encountering concerns related to Bandhan Bank can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, our team of senior consumer rights lawyers ensures prompt and effective assistance.
Did you know
Bandhan Bank's journey is inspiring. started in 2001 as a microfinance institution, it empowered underprivileged women by providing microloans. Recognising its success, Bandhan received a banking license in 2014, becoming the first microfinance institution in India to convert into a full-fledged bank. It continues to focus on financial inclusion, especially for women in rural areas.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Bandhan Bank . If you find yourself discontented with Bandhan Bank , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Bandhan Bank, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Bandhan Bank. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects