IIFL Securities, a subsidiary of India Infoline Finance Limited (IIFL), is a prominent full-service brokerage firm in India. Established in 1995, the company offers a wide range of financial products and services, including equity trading, derivatives trading, commodities trading, mutual funds, and IPO investments. With a strong presence across the country, IIFL Securities has built a reputation for reliability and trustworthiness in the Indian stockbroking industry. However, consumers often encounter challenges when using IIFL Securities, such as technical glitches on the trading platform, delays in order execution, and difficulties in understanding investment products, which can impact the overall trading experience and lead to dissatisfaction among investors. To address consumer grievances effectively, IIFL Securities operates a dedicated consumer service centre staffed with experienced professionals. This service centre serves as a reliable point of contact for consumers to resolve grievances, offering assistance with technical glitches, order execution problems, and queries related to trading and investment products. Committed to delivering superior customer service. Those encountering concerns related to IIFL Securities can use our platform to file consumer complaints. With a commitment to providing exceptional customer service, the Vakilsearch team ensures prompt and effective assistance.
Did you know
IIFL Securities, a prominent full-service broker, wasn't always known by that name. Established in 1995, they began as India Infoline Limited, catering to a wider range of financial services beyond just broking. Their current name reflects their focus on the securities market, though they still offer other financial products.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from IIFL Securities . If you find yourself discontented with IIFL Securities , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against IIFL Securities, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at IIFL Securities. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects