Universal Sompo General Insurance is a leading insurance provider in India that offers a wide range of insurance products to meet the needs of individuals and businesses alike. The company was founded in November 2007 as a joint venture between three leading financial institutions: Allahabad Bank, Indian Overseas Bank, and Karnataka Bank, and Sompo Japan Insurance Inc. With over a decade of experience in the industry, Universal Sompo General Insurance has established itself as a reliable and trusted insurance provider in the country. Like any other insurance company, Universal Sompo General Insurance has its fair share of consumer complaints. Here are some of the most common complaints: Delay in claim settlement: One of the most common complaints against Universal Sompo General Insurance is the delay in claim settlement. Customers often complain about the time it takes for the company to settle their claims, which can cause a lot of inconvenience and financial strain. Rejection of claims: Another common complaint is the rejection of claims. Customers often find themselves in a situation where their claims are rejected for various reasons, such as incomplete documentation or lack of clarity in the policy terms and conditions. Vakilsearch has a team of experienced lawyers who specialise in consumer protection laws and handle online consumer complaints. They have the knowledge and expertise to help consumers with their complaints and protect their rights.
Did you know
Universal Sompo General Insurance is a collaborative venture involving Sompo Japan Nipponkoa Insurance Inc, Dabur Investment Corp, Karnataka Bank Ltd, Indian Overseas Bank, and Allahabad Bank.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Universal Sompo General Insurance . If you find yourself discontented with Universal Sompo General Insurance , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Universal Sompo General Insurance, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Universal Sompo General Insurance. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects