Shriram General Insurance

Shriram General Insurance is a leading insurance provider in India, offering a wide range of insurance products to its customers. The company has been known for its excellent customer service and prompt claims settlement. However, like any other insurance provider, Shriram General Insurance has also received some consumer complaints that are worth addressing.

One of the most common complaints about Shriram General Insurance is related to the delay in claim settlement. Some customers have reported that their claims took longer than expected to be settled, causing inconvenience and financial burden. Shriram General Insurance has acknowledged this issue and has taken steps to improve its claims settlement process. The company has increased the number of representatives available to handle claims and provided better training to its claims processing team.

Customers have also raised concerns about the quality of customer service. Some customers have reported that the customer service representatives were not knowledgeable enough to address their concerns adequately. Shriram General Insurance has addressed this issue by providing better training to its customer service team and increasing the number of representatives available to handle customer queries.

Vakilsearch has a team of experienced lawyers who specialise in consumer protection laws and handle online consumer complaints. They have the knowledge and expertise to help consumers with their complaints and protect their rights.