Bajaj Finserv started its journey on 30 April 2007. It stands as a notable financial institution in India, delivering a diverse range of financial solutions to its clients. Operating as a branch of Bajaj Holdings & Investment Limited, the company has successfully entrenched itself in the fabric of the Indian finance sector. Although the brand is recognised for its top-tier services, some customers have pointed out certain shortcomings in their experience with the company. Let us see a few issues that have been noted by their customers. A segment of the customer base has voiced dissatisfaction regarding customer service quality. Instances of delayed responses, prolonged waiting periods, and inefficient resolutions have been highlighted when users encountered problems with the company's offerings. There have been instances where clients stumbled upon additional charges tied to the company's services. Such fees either pertained to services they hadn't availed or weren't clearly communicated to them in the initial stages. To understand such challenges, Vakilsearch has a proficient team of legal experts proficient in consumer rights protection. With a keen understanding of consumer protection regulations, they offer a digital platform to assist consumers in addressing their grievances and ensuring their rights are upheld.
Did you know
On 01 Sep 2023, Bajaj Finserv's stock price rose by 0.56%, closing at 1488.25 per share. It's now trading at 1496.6 per share. Investors are advised to keep a close watch on its performance in the near future.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Bajaj Finserv . If you find yourself discontented with Bajaj Finserv , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Bajaj Finserv, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Bajaj Finserv. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects