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Vivanta by Taj

Vivanta by Taj, introduced in 2010 as part of the Indian Hotels Company Limited (IHCL), represents a blend of contemporary style and the esteemed Taj heritage, tailored for the upscale hospitality market. The brand is renowned for its sophisticated and modern accommodations, coupled with personalised services that cater to the discerning needs of both business and leisure travellers. Strategically positioned in urban hubs, business districts, and sought-after tourist destinations across India and select global locations, Vivanta by Taj hotels offer guests a vibrant and youthful experience. Each property is designed to reflect the brand's commitment to innovation, culinary excellence, and distinctive aesthetics, ensuring a memorable stay characterised by luxury and comfort. Vivanta by Taj hotels are celebrated for their attention to detail and unique ambiance, embodying the Taj legacy of hospitality while embracing contemporary trends in design and service delivery. The brand's upscale positioning within IHCL's portfolio underscores its dedication to providing guests with unparalleled experiences that combine luxury with practicality. By consistently elevating standards in the luxury hotel sector, Vivanta by Taj continues to attract discerning travellers seeking refined accommodations and exceptional service. Through its commitment to innovation and guest satisfaction, the brand maintains its reputation as a leader in the upscale hospitality segment, setting benchmarks for excellence across the industry. Guests at Vivanta by Taj often encounter poor customer service, including unresponsive staff, delayed services, and lack of professionalism. Inadequate training and understaffing can exacerbate these problems. Poor customer service can leave guests feeling undervalued and frustrated, affecting their overall experience and willingness to return. Those encountering concerns related to Vivanta by Taj can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.

Did you know

Did you know that Vivanta by Taj is a part of the Taj Hotels group and is designed for the cosmopolitan global traveller, offering a combination of contemporary design and traditional Indian hospitality?

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

tick

Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

tick

Legal consultation

tick

Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Vivanta by Taj with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Vivanta by Taj . If you find yourself discontented with Vivanta by Taj , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Vivanta by Taj

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Vivanta by Taj, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Vivanta by Taj. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.