The Park Hotels, a prominent luxury hotel chain in India, was founded by Surendra Paul in 1967, beginning with the opening of its first hotel in Kolkata. As part of the Apeejay Surrendra Group, The Park Hotels have established themselves as a symbol of contemporary design, vibrant ambiance, and personalised service. The brand is renowned for its emphasis on art, fashion, and music, creating a unique and immersive experience for its guests. Each property is thoughtfully designed to reflect the local culture while offering modern amenities, ensuring a blend of tradition and innovation. With strategically located properties in major Indian cities and popular tourist destinations, The Park Hotels cater to both business and leisure travellers. The hotels provide an array of services and facilities designed to meet the diverse needs of their guests, from state-of-the-art business centres to luxurious spas and gourmet dining options. The brand’s commitment to excellence is evident in its meticulous attention to detail and dedication to providing exceptional guest experiences. The Park Hotels have built a strong reputation for innovation in the hospitality industry, continually pushing the boundaries of luxury and service. Their properties are often seen as trendsetters, incorporating cutting-edge design and technology to enhance the guest experience. The vibrant and dynamic atmosphere of The Park Hotels is complemented by their focus on personalised service, ensuring that each guest feels valued and pampered. By seamlessly integrating modern amenities with local cultural elements, The Park Hotels offer a distinctive and memorable stay. Their ongoing commitment to innovation and luxury has solidified their position as a leading player in the Indian hospitality sector, attracting a loyal clientele and setting new standards for excellence in the industry. Guests at The Park Hotels often expect high-quality food and diverse cuisine, but limited dining options can be disappointing. Inadequate menu variety, poor food quality, and restricted meal times can detract from the overall experience. Guests may seek dining alternatives outside the hotel, leading to decreased satisfaction. Those encountering concerns related to Park Hotels can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know? The Park Hotels contains a network of 32 hotels, including 25 owned, 5 managed, and 2 joint venture hotels, the firm is a prominent player in the Indian luxury boutique hotel market. Spread across 22 Indian cities, the firm boasts 2,937 rooms.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from The Park Hotels . If you find yourself discontented with The Park Hotels , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against The Park Hotels, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at The Park Hotels. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects