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Oberoi Hotels & Resorts

Founded in 1934 by Rai Bahadur Mohan Singh Oberoi through the acquisition of The Clarkes Hotel in Shimla, Oberoi Hotels & Resorts has evolved into a globally renowned luxury hotel group. Headquartered in Delhi, India, Oberoi Hotels & Resorts is celebrated for its exceptional service, luxurious accommodations, and distinctive guest experiences. The brand has expanded internationally, maintaining its reputation for excellence across its portfolio of properties. Additionally, the Oberoi Group includes Trident Hotels, offering upscale accommodations tailored for both business and leisure travellers. With a rich legacy rooted in innovation and luxury, Oberoi Hotels & Resorts continues to set industry standards in hospitality. The group's commitment to delivering personalised service and fostering memorable stays has earned it a distinguished place among the world's leading hotel brands. Whether in India or abroad, Oberoi Hotels & Resorts remains synonymous with opulence, refinement, and unparalleled hospitality, making it a preferred choice for discerning travellers seeking extraordinary experiences. Many guests at Oberoi hotels frequently raise concerns about room cleanliness, service speed, food quality, noise levels, Wi-Fi connectivity, billing accuracy, amenities maintenance, and customer service. Ensuring immaculate rooms, prompt service, high-quality food, a peaceful environment, reliable internet, transparent billing, well-maintained amenities, and professional staff interactions are essential to maintaining the high standards associated with Oberoi hotels. Those encountering concerns related to Oberoi Hotels & Resorts can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.

Did you know

Did you know that Rai Bahadur Mohan Singh Oberoi, the founder of Oberoi Hotels & Resorts, was the first Indian to work his way up from being a clerk at a hotel to owning a global hotel chain?

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Oberoi Hotels & Resorts with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Oberoi Hotels & Resorts . If you find yourself discontented with Oberoi Hotels & Resorts , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Oberoi Hotels & Resorts

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Oberoi Hotels & Resorts, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Oberoi Hotels & Resorts. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.