InterContinental Hotels Group (IHG) traces its origins back to 1946 when Pan American World Airways established InterContinental Hotels to cater to upscale travellers. Over the decades, IHG evolved and expanded significantly, becoming an independent entity in 2003 with its headquarters in the UK. The group’s growth was fueled by strategic acquisitions and the launch of new brands, resulting in a diverse portfolio that includes well-known names like Holiday Inn, Crowne Plaza, and Kimpton Hotels. IHG has garnered a reputation for its steadfast commitment to quality and innovation in the hospitality industry. This commitment is reflected in its diverse range of properties, which cater to various market segments from luxury to midscale, ensuring that every guest enjoys a personalised and exceptional experience. The group has placed a strong emphasis on sustainable hospitality practices, integrating eco-friendly measures across its operations to minimise environmental impact and promote sustainability. Today, IHG stands as one of the world’s largest hotel companies, operating thousands of properties in over 100 countries. Its global presence is a testament to its successful blend of innovation, quality service, and strategic growth. Each brand under the IHG umbrella is designed to meet the specific needs of different traveller demographics, ensuring a wide appeal and a loyal customer base. The company’s focus on delivering exceptional guest experiences, coupled with its commitment to sustainability, positions IHG as a leader in the global hospitality industry, continuously setting new standards for excellence and responsible travel. Many guests at InterContinental Hotels Group (IHG) experience inconsistent or slow Wi-Fi. This issue can hinder business activities, entertainment, and communication. Insufficient bandwidth, outdated infrastructure, and restrictive policies often contribute to connectivity problems, leading to guest dissatisfaction and negative reviews. Those encountering concerns related to IHG can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know that IHG owns Holiday Inn, one of the world's largest hotel brands, with more than 1,000 hotels worldwide?
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from InterContinental Hotels Group (IHG) . If you find yourself discontented with InterContinental Hotels Group (IHG) , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against InterContinental Hotels Group (IHG), ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at InterContinental Hotels Group (IHG). We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects