Established in the 1980s as part of The Oberoi Group, Trident Hotels was created to meet the rising demand for upscale yet affordable accommodations. The brand's inaugural property, Trident Nariman Point, opened its doors in Mumbai in 1986, setting the stage for what would become a hallmark of luxury blended with affordability. Known for their contemporary design and exceptional service, Trident Hotels have strategically positioned themselves in major cities and popular tourist destinations across India, making them a preferred choice for both business and leisure travelers. Trident Hotels are celebrated for their commitment to providing a high-quality experience infused with genuine Indian hospitality. Each property is meticulously designed to offer modern amenities and comfort, ensuring a memorable stay for guests. The brand's focus on excellence is evident in every aspect of its operations, from the elegant decor and well-appointed rooms to the attentive service provided by the staff. Over the years, Trident has built a solid reputation for its distinctive style and unwavering dedication to guest satisfaction. The efficient and seamless check-in and check-out procedures further enhance the overall guest experience, making stays at Trident Hotels hassle-free and enjoyable. By consistently delivering on its promise of quality and hospitality, Trident Hotels has secured its place as a leading name in the Indian hospitality industry, renowned for offering a sophisticated yet welcoming environment that caters to the needs of modern travellers. Unfortunately, guests frequently encounter extended wait times, inefficient service delivery, or confusion regarding their reservations. These delays and complications can significantly influence guests' perceptions of the hotel, affecting their overall satisfaction and potentially reducing their inclination to revisit in the future. Therefore, optimising these processes is crucial for enhancing guest satisfaction and fostering repeat business. Those encountering concerns related to Trident Hotels can use our platform to file consumer complaints. With a commitment to providing exceptional Legal service, our team ensures prompt and effective assistance. We support through multiple online channels, and provide complete legal guidance and litigation support.
Did you know
Did you know? The hotel was renamed Hilton Towers Mumbai on 5 April 2004, as part of a marketing alliance between Oberoi and Hilton Hotels. It was later renamed Trident Nariman Point on 1 April 2008, after the alliance with Hilton ended.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Trident Hotels . If you find yourself discontented with Trident Hotels , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Trident Hotels, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Trident Hotels. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects