Vivo India, a prominent mobile phone company, has made its mark in the Indian smartphone market since its inception in 2014. With a focus on affordability and advanced features, Vivo has successfully captured a significant market share. However, like most brands, it has not been immune to consumer complaints. One prevalent concern among Vivo India consumers relates to the quality of their devices. Numerous users have voiced their discontent regarding build quality, reporting issues such as screen cracks, scratches, battery problems, and software glitches. Some have even expressed frustration over their phones becoming slow and sluggish after a few months of use, particularly vexing for those heavily reliant on their mobile devices. In the face of these consumer complaints, Vakilsearch, a renowned legal firm, comes to the rescue. With a team of experienced lawyers specializing in consumer protection laws, we offer assistance with online consumer complaints. Our extensive knowledge and expertise empower consumers, ensuring their grievances are addressed and their rights safeguarded. Vivo India, by addressing these concerns, can further solidify its position as a trustworthy and consumer-centric brand in the Indian smartphone market.
Did you know
Vivo India attributes its success to a diverse range of factors, such as a strong product lineup, extensive distribution, reliable after-sales support, and substantial marketing investments.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Vivo India . If you find yourself discontented with Vivo India , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Vivo India, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Vivo India. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects