Realme India, a well-known smartphone brand, has established a robust presence in the Indian market by offering a diverse range of budget-friendly smartphones loaded with impressive features and specifications. This strategy has resonated with a vast customer base, drawing them in with affordable yet high-quality devices. The brand's commitment to affordability and quality has propelled its popularity among Indian consumers. Realme India has also made shopping for its products incredibly convenient by solidifying its online presence. This approach has enabled customers to effortlessly acquire their desired smartphones with just a few clicks. However, despite its substantial success, Realme India has encountered a fair share of consumer complaints, particularly concerning their after-sales service. Numerous customers have voiced their frustrations over difficulties in getting their smartphones repaired or serviced, even when covered by warranty. The slow and unresponsive nature of the company's customer service has been a recurring issue, causing inconvenience and dissatisfaction among customers. To address such concerns, Vakilsearch offers a dedicated team of experienced lawyers specialising in consumer protection laws. We possess the knowledge and expertise needed to assist consumers in resolving their complaints and safeguarding their rights, providing valuable support to those in need.
Did you know
Realme led India's TWS audio market, ranked Top 5 globally in 13 smartphone markets, unveiled the 125W UltraDart for 5G charging, and reached Egypt's top 4, confirmed by Counterpoint and IDC.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Realme India . If you find yourself discontented with Realme India , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Realme India, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Realme India. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects